Case

How eCommerce Website Development Improved Organization for The Produce Box

About

The Produce Box is a prime example of how software development and custom eCommerce website development helped facilitate a blossoming local business in North Carolina.

When Courtney Tellefson started her business journey, her goal was to support local farmers and simultaneously mobilize stay-at-home parents with extra time. The Produce Box’s business model bypassed grocery stores and delivered quality fresh produce to families via a convenient delivery service.

The exciting catch with The Produce Box model was their one-of-a-kind delivery team. This business force consisted mainly of community mothers with bigger cars, like minivans, that would accommodate large delivery boxes. These valuable community members were willing to assist in the effort in between their other daily commitments.

When Tizbi was introduced to the project to implement website development, the business was already thriving with over 150 distributors and around 15000 customers. These stats were growing every day at breakneck speeds.

Client

The Produce Box

Development Date

2010 -2014

Client

The Produce Box

Development Date

2010 -2014

Challenge

As previously established when Tizbi entered the picture, The Produce Box was already thriving and growing rapidly. In a counterintuitive way, this was the source of the problem they had encountered.

They lacked a quality database to keep up with their increasing business demands.

At the time, their business software was essentially limited to excel spreadsheets. This style was inflexible and unable to keep up with the growing demands of their clientele. For example, managers lacked visibility of the business process.

There was a lack of decent database development to facilitate their business needs. This contributed to mistakes in deliveries, poor coordination between management and providers, and other similar issues.

In short, the demand for The Produce Box was growing every week, and they had no effective database to process their workload.

Tizbi Solution

Courtney knew that the solution lay in custom website development. However, her initial attempts to create a platform didn’t immediately work until she was introduced to Tizbi.

It took about six months to create the platform, which included a customized user interface for consumers and managers. Features in this consumer-facing interface included placing orders, managing subscriptions, an exchange program for unsatisfied customers and other functions.

The administrative interface ensured the company workers were able to communicate just as fluidly. Executive dashboards, a reporting system, integration with QuickBooks and the ability to add more farms for distribution were added.

Our team of dedicated developers designed a program for Courtney’s business from scratch to meet her company’s unique needs. Communication with stakeholders allowed for transparency and an understanding of what was needed in the software development process.

Technological Info

The technology incorporated in this project included:

.NET C# SQL server JavaScript API

Customer Testimonials

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Steve Goodwin CEO, Videonitch

Stephanie O'Malley Deming Co-founder, XLOC

"We very much appreciate Tizbi's partnership in our programming needs. Each engineer we've worked with is responsive, informed, asks relevant and intelligent questions and gets the job done."

David W. Cunningham CEO, TrialCard

"Tizbi's team is a big part of our company and has been instrumental in helping us to become the 30 million dollar business that we are today.

Tizbi® understands business needs and also understands how effective technology can help solve business problems."

Ben Feldman Partner, Thundershirt

"I just wanted to send a note and thank you very much for a job well done with the website. The new site looks FANTASTIC.

The Tizbi® team launched the site on time, on budget and with no major technical issues. The go-live was smooth and our customers love it. We really appreciate all your hard work to get this launched in such a successful way.

We have been working with Tizbi® for over a year and over the course of that time, they have really gotten to know and understand our business.

We view them not as a vendor but as a partner. They take the time to understand our technology needs, think strategically about those needs and then implement very technically sound solutions.

We would highly recommend Tizbi® as a strong, strategic and cost effective technology partner."

Mark Flynn COO - Co Founder, THE PROCESS

"A few years ago we were introduced to the Tizbi® team by a friend of mine. During our search for a company we could engage to develop our web portal/platform, we met with a spoke to a lot of software companies.

In the end we choose Tizbi® to develop our robust web platform for our football recruiting service. Sasha, Steve and Kat were great to work with and made it easy for us, as non-technical folks to understand.

We have used them to continuously for upgrades and new development.

They did an outstanding job and our web platform has been very well received by our clients. I would highly recommend Tizbi® to anyone looking for a software development company."

Kate Brower CEO, The MailBox

"We have used Tizbi® for over five years. During that time, they have completed numerous tasks for us—always on time, within budget, and with high quality. They migrated our site from Oracle to MySQL,created a custom CMS, completed a major overhaul of SEO and paid search tags, and created a new subscription access for our site. We were so impressed with the quality of Tizbi’s work, their dedication to our product, and their innovative ideas that we now use them for all our programming needs.The entire Tizbi® team is very easy to work with. Our project manager, Olga, and the developers are quick to respond to all our needs. They always meet or exceed all deadlines.The Mailbox team would highly recommend Tizbi®. We consider them to be much more than just avendor…they are our partner."

Tim Hanline Technical Consultant in the IT Field, MuleSoft Trainer and Consultant. , Mule Learning

"Tizbi’s leadership team is truly visionary. They believe in people. In my experience working with the Tizbi® team, their leadership has been committed to believing in a person with a valuable vision and then taking massive action towards bringing that vision into reality. The Tizbi® team is professional and friendly in the extreme and capable of bringing projects to completion. Their expertise with technology and with advertising has brought my business to a very good point. My business exists and thrives thanks to Tizbi’s leadership believing in my vision and their team that helped make it a reality. "

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How eCommerce Website Development Improved Organization for The Produce Box

About

Client

Development Date

Client

Development Date

Challenge

Tizbi Solution

Technological Info

Customer Testimonials

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